Terms and

Shipping Information

Please read before purchasing:

  • Reptile Factory will not knowingly ship any animal in violation of the law. It is the customer's responsibility to know state and federal laws before purchasing any animal.

 

  • We are certified reptile shippers through FedEx. We use brand new insulated boxes, heat pack/cold packs, and snake bags every time we ship! When you buy from us, you can buy with confidence!

 

  • All animals are guaranteed to be healthy, mite free, and feeding properly at the time of arrival. We strive to provide top quality animals to our customers and we never sell an animal that does not meet our standards. Once an animal has arrived and is in the care of the customer, we do not take responsibility for anything that arises due to improper husbandry.

 

  • Animals will only be shipped Monday-Wednesday and only during proper temperatures. 

 

  • Live arrival is guaranteed. Any issue must be reported to us within one hour of arrival. 

Payment Information:

  • We accept Paypal, Chase Quick Pay, wire transfers, and most major credit cards over the phone. We also accept personal checks and money orders in some cases. 

 

  • Payment plans are not offered for any purchases under $500

 

  • For payment plans 50% down is required and the rest is due within 14 days. Some exceptions can be made for large quantities, please inquire for more information. Down payment is non refundable, but can be apply as store credit. (no cash refunds)

 

  • All of our animal prices listed under "Available" include a flat shipping rate of $50.​​

  • Should you want to pick-up your animal at one of our retail locations, please contact us directly for purchasing.